João Conceição - Online CV - Sprint CV

General description

Project Manager on the delivery of projects and service manager supporting application modules on the customer.

Activities and responsabilities

As a project manager:
- Identify and manage project risks;
- Act as a leader and a facilitator to the project team;
- Guarantee the use of standards at documentation and delivery level;
- Ensure that projects are delivered on-time, within scope and budget.

As a Service Manager:
- Guarantee the SLAs & KPIs agreed with the customer;
- Support and guide the customer to use the standards and best pratices of the application

Roles performed

Project Manager, Service Manager

Technologies and methodologies used

SQL Developer, Oracle, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Agile, Confluence, Jira, Miro

General description

Project Management for several Minimum Viable Products (MVPs) using different technologies for the utilities sector.

Activities and responsabilities

Create pricings proposals;
Identify and manage project risks;
Act as a leader and a facilitator to the project team;
Manage multiple projects at the same time;
Ensure that projects are delivered on-time, within scope and budget;
Guarantee that the projects are invoiced in the defined milestones.

Roles performed

Project Manager, Functional Analyst

Technologies and methodologies used

Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Agile, Confluence, Jira, Scrum, Microsoft Azure, Google Cloud Platform, Microsoft Power BI, OutSystems

General description

Project Management for several projects using a revenue assurance ETL tool named RAID.

Activities and responsabilities

Identify new opportunities;
Create pricings and proposals;
Identify the necessary resources for each project;
Create meeting minutes;
Create and present status reports;
Identify and manage project risks;
Maintain up-to-date project plan and visible to all stakeholders;
Build the solution design document;
Manage project documentation;
Distribute work among the team;
Ensure that projects are delivered on-time, within scope and budget;
Guarantee that the invoices are delivered within the defined milestones.

Roles performed

Project Manager, Business Analyst, Trainer, Software Developer, Team Lead

Technologies and methodologies used

Unix, Microsoft Visio, XML, Shell Script, PL/SQL, SQL Developer, RAID ETL, Oracle, Waterfall, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Agile, Confluence, Jira, Remedy

General description

Onsite Service Manager of the revenue assurance ETL tool name RAID and the BPM tool named ACTIVIS on Vodafone Portugal by accomplish the service level agreements (SLAs) for the raised incidents.

Activities and responsabilities

Project Management;
Monitor SLAs;
Analysis and troubleshooting of the reported problems;
Monthly presentations to the client with the work done and identified risks during the last month and actions to be taken on the next month;
Distribute work among the team;
Support 24x7;
Deploy and rollout of new projects;
Implementation of automatic processes to monitor the supported applications.

Roles performed

Project Manager, Business Analyst, Service Manager, Trainer, Support Specialist, Team Lead, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Microsoft Visio, XML, Shell Script, PL/SQL, SQL Developer, RAID ETL, Oracle, Apache Tomcat, Microsoft Excel, Microsoft PowerPoint, ACTIVIS BPM, Redmine, Microsoft Project, SOAP UI, Remedy

General description

On business analyst role, my main goal was to translate business requirements into technical documents and help the Revenue Assurance team of Vodafone Portugal to detect unknown revenue leaks.

Activities and responsabilities

Representative of WeDo Technologies for the revenue assurance ETL tool named RAID and the BPM tool named ACTIVIS to analyze impacts on the existing projects of other Vodafone areas;
Periodically present results of this role to the Vodafone IT operations manager and set new targets for the next period;
Analyze large volumes of data to identify unknown existing problems by the customer;
Analysis and implementation of small requirements from Revenue Assurance team;
Propose the best solutions to identify revenue losses.

Roles performed

Project Manager, Business Analyst, QA Tester, Tech Lead, Support Specialist, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Microsoft Visio, XML, Shell Script, PL/SQL, SQL Developer, RAID ETL, Oracle, Apache Tomcat, Microsoft Excel, Microsoft PowerPoint, ACTIVIS BPM, Redmine

General description

IT Consultant for many Telecom operators in the Europe region.
Load and validate large volume of data in the Telecom operators to detect revenue leaks and data inconsistencies.

Activities and responsabilities

Business requirement analysis;
Create meeting minutes;
Build the solution design document and the data model;
Integration using the revenue assurance ETL tool named RAID;
Create dashboards and reports;
Analyze reconciliation outputs;
Produce technical documents;
Execute functional, integration and performance tests;
Deploy and rollout in production environments;
Training and end-user support.

Roles performed

Business Analyst, QA Tester, Trainer, Tech Lead, Support Specialist, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, XML, Shell Script, PL/SQL, SQL Developer, RAID ETL, Oracle, Waterfall

General description

Java developer responsible for update and create new applications.

Activities and responsabilities

Develop critical Java applications;
Support 24x7;
Produce technical documents;
Execute functional, integration and performance tests;
Deploy and rollout in production environments;
Training and end-user support.

Roles performed

QA Tester, Support Specialist, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Microsoft Visio, Apache Tomcat, Waterfall, MySQL, CVS, JDBC, Servlets, Log4j, Spring, Java Swing, Quartz, JBoss, Mercurial, Memcached, Postfix, FreeRADIUS, Apache Struts, Vitria

General description

Support the existent Java applications and the end-users.

Activities and responsabilities

Analysis and troubleshooting of the reported problems;
Identify, suggest and implement improvements on the existent applications;
End-user support;
Support 24x7 of the applications.

Roles performed

QA Tester, Support Specialist, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Apache Tomcat, MySQL, CVS, JDBC, Servlets, Log4j, Vitria

General description

Research and develop using Java and the IP Multimedia Subsystem (IMS) network prototypes that could lead to new products.

Activities and responsabilities

Research and implement prototypes using Java and IMS network;
Send weekly status to the client;

Roles performed

Researcher, Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Microsoft Visio, MySQL, CVS, Servlets, Log4j, SIP

General description

Build a web application to create and manage the firewall tickets of Optimus telecommunications operator.

Activities and responsabilities

Java developer;
Produce technical documents;
Execute functional, integration and performance tests;
Deploy and rollout in production environments.

Roles performed

Software Developer

Technologies and methodologies used

Unix, Java, Eclipse, Apache Tomcat, MySQL, CVS, JDBC, Spring, Apache Struts, Hibernate, HTML, CSS, JavaScript